Privacy policy

Last Updated: November 22, 2024

This Privacy Policy explains how P.S.A. (the "Site", "we", "us", or "our") collects, uses, and shares your personal information when you visit, use our services, or make a purchase from perfectlystatedpsa.com (the "Site") or communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When changes are made, we will update the "Last Updated" date and post the revised Privacy Policy on the Site.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources, as outlined below. The information we collect depends on how you interact with us. We may use the collected information for communication purposes, to improve our services, comply with legal obligations, enforce terms of service, and protect our rights or the rights of others.

What Personal Information We Collect

The types of personal information we collect about you depend on how you interact with the Site and use our Services. "Personal information" refers to information that identifies or relates to you. Below are the types of personal information we collect:

Information We Collect Directly from You

  • Contact details: Including your name, address, phone number, and email.
  • Order information: Including your name, billing address, shipping address, payment confirmation, and phone number.
  • Account information: Including your username, password, security questions, and other security-related details.
  • Shopping information: Items you view, save to your account (like loyalty points, reviews, referrals, or gift cards), and purchase.
  • Customer support information: Details you provide when contacting us for support.

You may choose not to provide certain information, but doing so may limit your ability to use or access some features of the Services.

Information We Collect About Your Usage

We may also collect certain information about your interaction with the Services ("Usage Data"). This may include your device information, browser details, network connection, IP address, and your activity on the Site. We use technologies like cookies and pixels to collect this data.

Information We Obtain from Third Parties

We may obtain information about you from third parties, such as:

  • Vendors and service providers: Who collect information on our behalf to help with payment processing, fulfillment, and customer support.
  • Advertising partners: Who may track your behavior on the Site for marketing purposes.

How We Use Your Personal Information

  • Providing products and services: We use your personal information to process payments, fulfill orders, and manage your account.
  • Marketing and advertising: We may use your data to send you promotional communications or to tailor advertising to you on our Site or other websites.
  • Security and fraud prevention: We use your personal information to detect and prevent fraud or malicious activity.
  • Customer service and communication: We use your information to respond to inquiries and improve the Services.

Cookies

We use cookies and similar technologies to improve your experience on the Site. Cookies allow us to remember your preferences, enhance your shopping experience, and analyze usage patterns. Most browsers accept cookies by default, but you can set your browser to block or delete cookies. Please note that blocking cookies may affect some features of the Services.

How We Disclose Personal Information

We may disclose your personal information in the following situations:

  • Vendors and service providers: Who assist with payment processing, customer support, shipping, and analytics.
  • Business and marketing partners: Who may use your information for advertising or providing additional services.
  • Legal compliance: If required by law, or in connection with a business transaction (e.g., merger or bankruptcy).

Third Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies if you choose to visit them.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately to request its deletion.

Security and Retention of Your Information

We take steps to protect your personal information but cannot guarantee its absolute security. We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on where you live, you may have the right to:

  • Access: Request a copy of your personal information.
  • Delete: Request that we delete your personal information.
  • Correct: Request correction of inaccurate personal information.
  • Restrict Processing: Ask us to limit how we use your personal information.
  • Withdraw Consent: If you have given consent for certain processing, you may withdraw it at any time.

To exercise these rights, please contact us at info@perfectlystatedpsa.com.

Complaints

If you have complaints about how we process your personal information, please contact us at info@perfectlystatedpsa.com. If you are not satisfied with our response, you may contact your local data protection authority.

International Users

Your personal information may be transferred, stored, and processed outside your country of residence. By using our Services, you consent to this transfer.

Contact

For any questions or concerns regarding this Privacy Policy, or to exercise your rights, please contact us at:

P.S.A.
Email: info@perfectlystatedpsa.com